ZENDESK FREE APP FOR WINDOWS PHONE IS NOW AVAILABLE
LONDON, Jan 18, 2012 /PRNewswire/ –
Companies Can Now Monitor and Respond to Support Requests on the Widest Variety of Mobile Devices
Zendesk, the cloud-based assistance table program provider, currently voiced the evident accessibility of Zendesk for Windows Phone. This new mobile patron service app, written privately for Windows Phone, gives companies prominence in to Zendesk patron support requests. With Zendesk for Windows Phone, companies that have stereotyped on the height can view, emanate and refurbish support issues on the go.
Zendesk for Windows Phone is the newest further to Zendesk’s mobile assistance desk offerings, which also includes patron support applications for the many renouned smartphones and tablets. The new app’s workflow capacity allows companies to receive and reply to patron support requests in genuine time. Support agents can also use Live Tiles, an disdainful Windows Phone feature, to pin information about their many critical await issues to their device’s home screen.
“The further of Zendesk for Windows Phone accomplishes our idea of enabling agents to correlate with business opposite the widest accumulation of mobile platforms,” pronounced Adrian McDermott, Zendesk’s Vice President of Product and Engineering. “We wish organisations to have the capability to yield await on-the-go in any case of their elite mobile device. Adding Windows Phone to our apartment of mobile apps furthers our idea of democratising patron await and significantly mending patron satisfaction.”
“Windows Phone is corroborated by a abounding developer ecosystem that is formulating a accumulation of peculiarity apps and games that take value of the phone’s singular facilities and design,” pronounced Todd Brix, comparison director, Windows Phone Marketplace, Microsoft Corp. “Zendesk is a good e.g. of the kind of abounding applications that people will find on Windows Phone Marketplace to get the many out of their phone,” he said.
“Zendesk for Windows Phone lets my group compromise patron await requests at any time, no make a difference where they are,” pronounced Mike McCarron, vice boss of Customer Success, MobileIron. “The capability to pin a perspective in to my patron requests to my home shade with Live Tiles equates to that I have evident prominence in to which ones need my evident attention.”
Windows Phone extends Zendesk’s mobile plan of on condition that the biggest coherence for patron await agents to simply view, refurbish and manage await requests anytime, anywhere.
The free app is accessible right away for all Windows Phone users.
For more information go to: http://www.zendesk.com/winphone
About Zendesk
Zendesk is the heading provider of proven, cloud-based assistance table software. For flourishing organizations, Zendesk is the fastest approach to enable good patron service. More than 15,000 Zendesk customers, together with Adobe, Sony, OpenTable and Groupon, certitude Zendesk with their many profitable assets: their customers, partners, and employees. Founded in 2007, Zendesk is saved by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at http://www.zendesk.com.
LONDON, Jan 18, 2012 /PRNewswire/ –
Companies Can Now Monitor and Respond to Support Requests on the Widest Variety of Mobile Devices
Zendesk, the cloud-based assistance table program provider, currently voiced the evident accessibility of Zendesk for Windows Phone. This new mobile patron service app, written privately for Windows Phone, gives companies prominence in to Zendesk patron support requests. With Zendesk for Windows Phone, companies that have stereotyped on the height can view, emanate and refurbish support issues on the go.
Zendesk for Windows Phone is the newest further to Zendesk’s mobile assistance desk offerings, which also includes patron support applications for the many renouned smartphones and tablets. The new app’s workflow capacity allows companies to receive and reply to patron support requests in genuine time. Support agents can also use Live Tiles, an disdainful Windows Phone feature, to pin information about their many critical await issues to their device’s home screen.
“The further of Zendesk for Windows Phone accomplishes our idea of enabling agents to correlate with business opposite the widest accumulation of mobile platforms,” pronounced Adrian McDermott, Zendesk’s Vice President of Product and Engineering. “We wish organisations to have the capability to yield await on-the-go in any case of their elite mobile device. Adding Windows Phone to our apartment of mobile apps furthers our idea of democratising patron await and significantly mending patron satisfaction.”
“Windows Phone is corroborated by a abounding developer ecosystem that is formulating a accumulation of peculiarity apps and games that take value of the phone’s singular facilities and design,” pronounced Todd Brix, comparison director, Windows Phone Marketplace, Microsoft Corp. “Zendesk is a good e.g. of the kind of abounding applications that people will find on Windows Phone Marketplace to get the many out of their phone,” he said.
“Zendesk for Windows Phone lets my group compromise patron await requests at any time, no make a difference where they are,” pronounced Mike McCarron, vice boss of Customer Success, MobileIron. “The capability to pin a perspective in to my patron requests to my home shade with Live Tiles equates to that I have evident prominence in to which ones need my evident attention.”
Windows Phone extends Zendesk’s mobile plan of on condition that the biggest coherence for patron await agents to simply view, refurbish and manage await requests anytime, anywhere.
The free app is accessible right away for all Windows Phone users.
For more information go to: http://www.zendesk.com/winphone
About Zendesk
Zendesk is the heading provider of proven, cloud-based assistance table software. For flourishing organizations, Zendesk is the fastest approach to enable good patron service. More than 15,000 Zendesk customers, together with Adobe, Sony, OpenTable and Groupon, certitude Zendesk with their many profitable assets: their customers, partners, and employees. Founded in 2007, Zendesk is saved by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at http://www.zendesk.com.